Comments on: Smile, Say ChocoPix! http://www.shopcrazy.com.ph/2008/02/smile-say-chocopix/ ShopCrazy is a shopping weblog, where we talk about the things that strike our fancy and share them with each other! Fri, 21 Nov 2008 12:01:14 +0000 http://wordpress.org/?v=2.5 By: eds http://www.shopcrazy.com.ph/2008/02/smile-say-chocopix/#comment-123285 eds Mon, 16 Jun 2008 04:55:28 +0000 http://www.shopcrazy.com.ph/2008/02/07/smile-say-chocopix/#comment-123285 hi there! i'm really fond of arts & crafts, and i'm very interested on how you can put pictures in chocolate. Still, just wanna know if you are ready for franchising and how much would it cost. i'm planning to have a business that fits with my interests... hope you could response to me..thanks hi there! i’m really fond of arts & crafts, and i’m very interested on how you can put pictures in chocolate. Still, just wanna know if you are ready for franchising and how much would it cost. i’m planning to have a business that fits with my interests… hope you could response to me..thanks

]]> By: Christine http://www.shopcrazy.com.ph/2008/02/smile-say-chocopix/#comment-122388 Christine Thu, 08 May 2008 08:39:58 +0000 http://www.shopcrazy.com.ph/2008/02/07/smile-say-chocopix/#comment-122388 Hi Maine! Our store hours are 11am to 8pm (Monday to Saturday), but last April 18 (Friday), we closed at 6pm because our team was going to a 3-day retreat in Cavite. It usually takes 2 to 3 days to process your order, but if your pictures are ready to print and orders aren't full, we can probably accommodate you and you can get it within the day or just wait for it. Its best to call us ahead of time so that we can prepare your order (Tel 9205911). We have used pictures from cellphones (via BlueTooth) but we do recommend large, high-quality pictures which aren't dark or blurry. Thanks and hope to see you soon! Hi Maine! Our store hours are 11am to 8pm (Monday to Saturday), but last April 18 (Friday), we closed at 6pm because our team was going to a 3-day retreat in Cavite.

It usually takes 2 to 3 days to process your order, but if your pictures are ready to print and orders aren’t full, we can probably accommodate you and you can get it within the day or just wait for it. Its best to call us ahead of time so that we can prepare your order (Tel 9205911). We have used pictures from cellphones (via BlueTooth) but we do recommend large, high-quality pictures which aren’t dark or blurry.

Thanks and hope to see you soon!

]]> By: maine http://www.shopcrazy.com.ph/2008/02/smile-say-chocopix/#comment-118560 maine Fri, 18 Apr 2008 11:49:48 +0000 http://www.shopcrazy.com.ph/2008/02/07/smile-say-chocopix/#comment-118560 i went to your store a while ago, it was already closed at 6pm. what is your store hours? and how long will it take to make one chocolate? will i get it at the same day i ordered it? can i send pictures from my cellphone through bluetooth? please reply. thanks! i went to your store a while ago, it was already closed at 6pm. what is your store hours? and how long will it take to make one chocolate? will i get it at the same day i ordered it? can i send pictures from my cellphone through bluetooth? please reply. thanks!

]]> By: Lucas http://www.shopcrazy.com.ph/2008/02/smile-say-chocopix/#comment-114603 Lucas Wed, 27 Feb 2008 18:03:26 +0000 http://www.shopcrazy.com.ph/2008/02/07/smile-say-chocopix/#comment-114603 Top 5 reasons why “The Customer Is Always Right” is wrong http://positivesharing.com/2006/07/why-the-customer-is-always-right-results-in-bad-customer-service/ Top 5 reasons why “The Customer Is Always Right” is wrong

http://positivesharing.com/2006/07/why-the-customer-is-always-right-results-in-bad-customer-service/

]]> By: consumerrights http://www.shopcrazy.com.ph/2008/02/smile-say-chocopix/#comment-114584 consumerrights Wed, 27 Feb 2008 15:04:14 +0000 http://www.shopcrazy.com.ph/2008/02/07/smile-say-chocopix/#comment-114584 Dear Christine, don't be defensive na. Remember, the customer is always right. Dear Christine, don’t be defensive na. Remember, the customer is always right.

]]> By: Christine http://www.shopcrazy.com.ph/2008/02/smile-say-chocopix/#comment-114568 Christine Wed, 27 Feb 2008 12:14:05 +0000 http://www.shopcrazy.com.ph/2008/02/07/smile-say-chocopix/#comment-114568 Jason...I'm sorry to hear about that. I did say in my e-mail to you that if you're willing to pay for shipping, we can have delivered to you via LBC. We usually don't deliver, especially if the order is just one (1) piece. It also wouldn't be fair to say that you delivered the image in advance because you sent the image to be printed at 5:21 PM on Feb 13, and it would have been impossible to send this through LBC next day shipping since cut-off time is at 5 PM. My graphic artist went out of his way (on the busiest night of the year) to deliver one piece of chocolate, so we really do go the extra mile and do what we can in serving our customers well. Jason…I’m sorry to hear about that. I did say in my e-mail to you that if you’re willing to pay for shipping, we can have delivered to you via LBC. We usually don’t deliver, especially if the order is just one (1) piece. It also wouldn’t be fair to say that you delivered the image in advance because you sent the image to be printed at 5:21 PM on Feb 13, and it would have been impossible to send this through LBC next day shipping since cut-off time is at 5 PM. My graphic artist went out of his way (on the busiest night of the year) to deliver one piece of chocolate, so we really do go the extra mile and do what we can in serving our customers well.

]]> By: Christine http://www.shopcrazy.com.ph/2008/02/smile-say-chocopix/#comment-114563 Christine Wed, 27 Feb 2008 11:37:58 +0000 http://www.shopcrazy.com.ph/2008/02/07/smile-say-chocopix/#comment-114563 Cathy...we don't have regular deliveries, but if you're willing to pay for shipping, we can deliver through LBC. Cathy…we don’t have regular deliveries, but if you’re willing to pay for shipping, we can deliver through LBC.

]]> By: Christine http://www.shopcrazy.com.ph/2008/02/smile-say-chocopix/#comment-114562 Christine Wed, 27 Feb 2008 11:36:52 +0000 http://www.shopcrazy.com.ph/2008/02/07/smile-say-chocopix/#comment-114562 Coco...all of our products are imported from the U.S.A...please feel free to drop by our store to get a free taste of our products =) Coco…all of our products are imported from the U.S.A…please feel free to drop by our store to get a free taste of our products =)

]]> By: Christine http://www.shopcrazy.com.ph/2008/02/smile-say-chocopix/#comment-114559 Christine Wed, 27 Feb 2008 11:35:13 +0000 http://www.shopcrazy.com.ph/2008/02/07/smile-say-chocopix/#comment-114559 Noemi...thanks! We just have one outlet in Quezon City, but we have delivered to places like Cagayan de Oro, Cebu and Bacolod through LBC. Noemi…thanks! We just have one outlet in Quezon City, but we have delivered to places like Cagayan de Oro, Cebu and Bacolod through LBC.

]]> By: Christine http://www.shopcrazy.com.ph/2008/02/smile-say-chocopix/#comment-114558 Christine Wed, 27 Feb 2008 11:33:20 +0000 http://www.shopcrazy.com.ph/2008/02/07/smile-say-chocopix/#comment-114558 unsatisfied: vday was extremely busy and stressful for the team, and we did our best to accommodate everyone...we apologize for your unfortunate experience and rest assured we will continue to improve our services =) unsatisfied: vday was extremely busy and stressful for the team, and we did our best to accommodate everyone…we apologize for your unfortunate experience and rest assured we will continue to improve our services =)

]]>